:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--bg:#f4f6f8;--surface:#fff;--text:#15202b;--muted:#5b6b7c;--border:#d9e1e8;--primary:#0b6bcb;--primary-hover:#0958a8;--danger:#c62828;--success:#1b7f4a;--shadow:0 8px 24px #15202b14;--radius:14px;--nav-h:64px;--top-h:60px;--safe-bottom:env(safe-area-inset-bottom,0px);--font:"Segoe UI", system-ui, -apple-system, sans-serif;--p-low:#5b6b7c;--p-medium:#0b6bcb;--p-high:#c56b00;--p-urgent:#c62828;--s-submitted:#5b6b7c;--s-progress:#0b6bcb;--s-completed:#1b7f4a;--s-cancelled:#8a6d3b}*,:before,:after{box-sizing:border-box}html,body,#root{min-height:100%}body{font-family:var(--font);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;margin:0;line-height:1.45}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}img{max-width:100%;display:block}.app-shell{min-height:100dvh;padding-bottom:calc(var(--nav-h) + var(--safe-bottom));flex-direction:column;display:flex}.topbar{z-index:20;height:var(--top-h);min-height:var(--top-h);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-bottom:1px solid var(--border);background:#ffffffeb;justify-content:space-between;align-items:center;gap:12px;padding:0 16px;display:flex;position:sticky;top:0}.brand{height:100%;color:inherit;align-items:center;gap:10px;min-width:0;text-decoration:none;display:flex}.brand:hover{text-decoration:none}.brand-mark{background:#e8f1fb;border-radius:10px;place-items:center;width:36px;height:36px;font-size:1.1rem;display:grid}.topbar .brand-logo{object-fit:contain;background:0 0;border-radius:0;flex-shrink:0;width:auto;max-width:none;height:100%;max-height:100%}.brand-logo.auth-logo{width:400px;max-width:100%;height:auto;box-shadow:none;object-fit:contain;background:0 0;border-radius:0;margin:0 auto 16px;padding:0;display:block}.brand-mark.lg{width:52px;height:52px;margin:0 auto 8px;font-size:1.5rem}.subsection-title{color:var(--muted);margin:0 0 8px;font-size:.85rem;font-weight:650}.pill-assigned{color:#0b6bcb;background:#e5f0fb}.pill-muted{color:var(--muted);text-transform:none;letter-spacing:0;background:#eef1f4;font-weight:600}.brand-text{flex-direction:column;line-height:1.15;display:flex}.brand-text strong{font-size:.98rem}.brand-text small{color:var(--muted);font-size:.75rem}.topbar-user{align-items:center;gap:8px;min-width:0;display:flex}.user-chip{text-overflow:ellipsis;white-space:nowrap;max-width:180px;color:var(--muted);align-items:center;gap:6px;font-size:.85rem;display:none;overflow:hidden}.main-content{flex:1;width:100%;max-width:880px;margin:0 auto;padding:16px}.bottom-nav{z-index:30;height:calc(var(--nav-h) + var(--safe-bottom));padding-bottom:var(--safe-bottom);border-top:1px solid var(--border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffffff5;grid-auto-columns:1fr;grid-auto-flow:column;display:grid;position:fixed;bottom:0;left:0;right:0}.nav-item{color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:2px;font-size:.72rem;font-weight:600;text-decoration:none;display:flex}.nav-item:hover{color:var(--text);text-decoration:none}.nav-item.active{color:var(--primary)}.nav-icon{font-size:1.15rem;line-height:1}.page{flex-direction:column;gap:16px;display:flex}.page-header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.page-header h1{letter-spacing:-.02em;margin:0;font-size:1.45rem}.muted{color:var(--muted)}.page-header .muted{margin:4px 0 0;font-size:.92rem}.section-title{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:0 0 12px;font-size:.95rem}.stack{flex-direction:column;gap:14px;display:flex}.stack-lg{flex-direction:column;gap:22px;display:flex}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px}.form-card{padding:18px}.btn{appearance:none;cursor:pointer;border:1px solid #0000;border-radius:12px;justify-content:center;align-items:center;gap:8px;padding:11px 16px;font-weight:650;text-decoration:none;transition:background .15s,border-color .15s,color .15s;display:inline-flex}.btn:hover{text-decoration:none}.btn:disabled{opacity:.65;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover:not(:disabled){background:var(--primary-hover)}.btn-secondary{color:var(--text);border-color:var(--border);background:#eef3f8}.btn-secondary:hover:not(:disabled){background:#e3ebf3}.btn-ghost{color:var(--muted);background:0 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img{object-fit:cover;width:100%;height:100%}.photo-thumb.clickable{cursor:zoom-in;border:0}.photo-remove{color:#fff;cursor:pointer;background:#000000a6;border:0;border-radius:999px;width:28px;height:28px;font-size:1.1rem;line-height:1;position:absolute;top:4px;right:4px}.ticket-list{flex-direction:column;gap:12px;display:flex}.ticket-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);color:inherit;gap:8px;padding:14px;text-decoration:none;transition:transform .12s,border-color .12s;display:grid}.ticket-card:hover{border-color:#b7c9db;text-decoration:none;transform:translateY(-1px)}.ticket-card-top{flex-wrap:wrap;gap:6px;display:flex}.ticket-card-title{margin:0;font-size:1.05rem}.ticket-card-desc{color:var(--muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:0;font-size:.92rem;display:-webkit-box;overflow:hidden}.ticket-card-meta{color:var(--muted);flex-wrap:wrap;gap:10px;font-size:.8rem;display:flex}.ticket-card-thumb{border-radius:10px;max-height:140px;margin-top:4px;overflow:hidden}.ticket-card-thumb img{object-fit:cover;width:100%;height:140px}.pill,.badge{letter-spacing:.02em;text-transform:uppercase;border-radius:999px;align-items:center;padding:3px 9px;font-size:.72rem;font-weight:700;display:inline-flex}.pill{color:var(--muted);background:#eef3f8}.priority-low{color:var(--p-low);background:#eef1f4}.priority-medium{color:var(--p-medium);background:#e5f0fb}.priority-high{color:var(--p-high);background:#fff1dd}.priority-urgent{color:var(--p-urgent);background:#fde8e8}.status-submitted{color:var(--s-submitted);background:#eef1f4}.status-in_progress{color:var(--s-progress);background:#e5f0fb}.status-completed{color:var(--s-completed);background:#e5f6ec}.status-cancelled{color:var(--s-cancelled);background:#f7f0e4}.badge-admin{color:var(--primary);background:#e5f0fb}.badge-user{color:var(--muted);background:#eef1f4}.badge-primary{color:var(--p-high);background:#fff1dd}.chip-row{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.auth-page{background:radial-gradient(circle at top right, #d9ebff 0, transparent 40%), radial-gradient(circle at bottom left, #e8f5ee 0, transparent 35%), var(--bg);place-items:center;min-height:100dvh;padding:24px 16px;display:grid}.auth-card{background:var(--surface);border:1px solid var(--border);width:100%;max-width:420px;box-shadow:var(--shadow);border-radius:18px;padding:28px 22px}.auth-header{text-align:center;margin-bottom:22px}.auth-header h1{margin:0 0 6px;font-size:1.5rem}.auth-header p{color:var(--muted);margin:0}.auth-footer{text-align:center;color:var(--muted);margin:18px 0 0;font-size:.92rem}.alert{border-radius:12px;padding:12px 14px;font-size:.92rem}.alert-error{color:var(--danger);background:#fde8e8;border:1px solid #f5c2c2}.alert-success{color:var(--success);background:#e5f6ec;border:1px solid #b7e0c6}.empty-state{text-align:center;background:var(--surface);border:1px dashed var(--border);border-radius:var(--radius);padding:40px 18px}.empty-state h2{margin:0 0 6px}.empty-state p{color:var(--muted);margin:0 0 16px}.empty-icon{margin-bottom:8px;font-size:2rem}.center-screen,.center-block{place-items:center;min-height:40vh;display:grid}.spinner{border:3px solid #d7e4f2;border-top-color:var(--primary);border-radius:50%;width:36px;height:36px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.sr-only{clip:rect(0, 0, 0, 0);border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.back-link{margin-bottom:8px;font-size:.9rem;font-weight:600;display:inline-block}.detail-list{gap:12px;margin:0 0 14px;display:grid}.detail-list dt{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-bottom:2px;font-size:.78rem}.detail-list dd{margin:0}.description-body{white-space:pre-wrap;margin:0;line-height:1.55}.tabs{background:#e8eef4;border-radius:12px;grid-template-columns:1fr 1fr;gap:6px;padding:4px;display:grid}.tab{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:10px;padding:10px;font-weight:700}.tab.active{color:var(--text);background:#fff;box-shadow:0 1px 4px #0000000f}.filter-row{flex-wrap:wrap;gap:12px;display:flex}.filter-row .field.inline{flex:160px}.file-list{flex-direction:column;gap:8px;margin:10px 0 0;padding:0;list-style:none;display:flex}.file-row{border:1px solid var(--border);background:#f8fafc;border-radius:12px;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;display:flex}.file-meta{align-items:center;gap:10px;min-width:0;display:flex}.file-name{word-break:break-word;font-weight:650}.file-icon{background:#e8eef4;border-radius:10px;flex-shrink:0;place-items:center;width:40px;height:40px;display:grid}.file-thumb{object-fit:cover;border-radius:8px;flex-shrink:0;width:40px;height:40px}.check-row{cursor:pointer;align-items:flex-start;gap:10px;font-size:.92rem;line-height:1.4;display:flex}.check-row input{width:18px;height:18px;accent-color:var(--primary);flex-shrink:0;margin-top:3px}.user-list{flex-direction:column;gap:10px;display:flex}.user-row{justify-content:space-between;align-items:center;gap:12px;display:flex}.lightbox{z-index:100;background:#000000e0;place-items:center;padding:16px;display:grid;position:fixed;inset:0}.lightbox img{object-fit:contain;border-radius:8px;max-width:min(100%,960px);max-height:90dvh}.lightbox-close{color:#fff;cursor:pointer;background:#ffffff26;border:0;border-radius:999px;width:44px;height:44px;font-size:1.6rem;position:absolute;top:12px;right:12px}@media (width>=720px){.user-chip{display:inline-flex}.main-content{padding:24px 20px 32px}.photo-grid.detail{grid-template-columns:repeat(3,1fr)}.priority-grid{grid-template-columns:repeat(4,1fr)}.bottom-nav{border-left:1px solid var(--border);border-right:1px solid var(--border);border-radius:16px 16px 0 0;max-width:480px;left:50%;transform:translate(-50%)}}